• Industry News:

    Flying Blue Finds ‘Gold’-en Touch in International Category at Loyalty360 Awards

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  • Loyalty Insights:

    Q&A: Mark Stevenson, Marketing Director of Priority and Sponsorship, Europe-based O2 

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  • Top U.K. Mobile Sites Lag Behind Websites in Terms of Customer Satisfaction

    By: Jim Tierney

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Morrisons to Introduce New Loyalty Scheme

Speaking in a call with analysts today (9 January), shortly after reporting like-for-like sales over the Christmas period dropped 5.6 per cent, Morrisons CEO Dalton Philips said the retailer’s &ldquo… Read More

MasterCard to Acquire Pinpoint

MasterCard (MA) today announced that it has entered into an agreement to acquire Pinpoint Pty. Ltd. (“Pinpoint”) , a leading provider of loyalty and rewards services to financial institutions… Read More

Mobitel Selects Celltick’s Start to Provide Enhanced…

Celltick, a global leader in mobile initiated commerce announced today that Mobitel, Sri Lanka’s National Mobile Service Provider, has chosen to deliver a unique personalized customer interface for… Read More

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Help Wanted: What Good Is Job Creation If…

According to the International Labour Organization, the world needs to create over 500 million new jobs by 2020 to provide career opportunities for people who have jobs now, as well as youth who will join the workforce. But the biggest roadblock to… Read More

Consumer Today Report: April 2013

British consumer confidence crept up in the three months to the end of April, but the mood still remains changeable. This is the key finding of the second edition of The Consumer Today, a quarterly report from dunnhumby and… Read More

Mind the Gap: Closing the Loop with Customers

With the United Kingdom and most of Europe in the midst of, or just emerging from, a double dip recession, consumer-oriented companies are looking for ways other than price to differentiate themselves. Leading companies that are passionate about their customer… Read More

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Research

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What You're Saying

This article looks at the engagement issue and covers that extremely well. I always wonder about the last mile and…
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For attracting customers towards your website ;It’s really crucial that we deliver them better quality and useful content so…
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Fun.  A perfect example of a program inspired by creativity from its ad agency and consistent with the attitude…
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